Privacy Policy

1. What is this Privacy Policy for?

At PT. D&W Internasional / Stone Depot, we are committed to protecting the privacy of our customers, suppliers, and website visitors. This Privacy Policy outlines how we collect, use, and protect the personal information we receive from you during our natural stone export business operations.

2. Information that We Collect

We collect various types of information to process orders, manage business relationships, and enhance our services. The information we may collect includes:

  • Personal Information: Such as your name, email address, phone number, and business details when you contact us or place an order.
  • Business Information: Information related to your company, such as address, tax identification number, and shipping
  • Financial Information: Payment details such as bank account information, which are collected for invoicing and payment processing purposes
  • Automatically Collected Information: When you visit our website, we may collect information like your IP address, browser type, and browsing behavior via cookies.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Processing and fulfilling orders for natural stone
  • Managing customer relationships and communicating with you about your orders, inquiries, and shipping details.
  • Handling invoicing, payments, and any financial
  • Personalizing and improving your experience on our
  • Complying with legal and regulatory

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Shipping and logistics providers to deliver your
  • Financial institutions for payment
  • Government authorities when required by law or regulations (e.g., for customs or export controls).
  • Service providers who assist us with website management, IT services, or data

We ensure that any third party that handles your data meets the necessary security and confidentiality requirements

5. Data Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us to analyze how visitors use our site and to remember your preferences. You can control your cookie settings through your browser, but disabling cookies may afect your experience on our website.

7. Retention of Information

We retain personal and business information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, tax, and accounting requirements. After the required retention period, your data will be securely deleted or anonymized.

8.  Your Rights

You have the right to:

  • Request access to the personal information we hold about
  • Request correction or updates to your personal
  • Request deletion of your personal data, subject to any legal obligations we may have to retain certain information.
  • Opt-out of receiving promotional communications from

To exercise any of these rights, please contact us using the information provided below.

9. International Transfers

As an international stone export business, your personal information may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

10. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or regulatory requirements. We will notify you of any significant changes by updating the date at the top of this policy and, where appropriate, by other means.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at: